What data we collect, how and for what purposes
In order to provide you with the opportunity to participate in the foodlovers’ reward card program, when you fill in the registration form, we collect your identification and contact details, in particular your name, surname, , your place of residence, your e-mail and phone number, transaction data and history, registration date, signature, and gender. We also collect transactional data when you use your loyalty card to credit and redeem points and to provide privileges.
In order for us to be able to register you in the foodlovers’ reward card program, it is necessary to provide us with your personal data, so if you do not wish to provide to us your personal data, we inform you that we will not be able to register you in the program.
Furthermore, in order to maintain contact with you, we use your contact details to respond to your inquiries and requests or for marketing purposes and to promote our products, services and offers. Also, we process your personal data including transactional data and history in order to analyse and to understand you better and offer to you personalised offers and improve our products and services as well as for statistical research purposes.
In our stores a closed-circuit television surveillance system is installed for customer and employee security purposes, prevention of criminal offenses and for the protection of our facilities and products. So, when you visit our stores, we collect footage of the closed video surveillance system.
Occasionally, competitions are organized by our Company. In order to participate in a competition, whether it is in our stores, or it is on the internet or on social media, it is necessary to collect some personal data before you can participate in the competition. Therefore, when you participate in a competition, we collect identification and contact details such as your name, surname, email account and your phone number. In order to be able to participate in the competition, it is necessary to provide your personal information, thus in the case you do not wish to provide us with your personal data, we inform you that you will not be able to participate in it.